PRIVACY POLICY

Sanofi is fully committed to the protection of personal data and will provide you with all relevant information regarding how it processes your personal data on this Site.

You will find below all relevant information about the processing of personal data on this Site. Please note that the content of this privacy policy may change from time to time, for example in the event of changes in our procedures or as a result of applicable legislation. If these changes are clearly significant and affect your rights or obligations regarding the protection of your personal data (and to the extent that we have a way to contact you), we will notify you of the update by appropriate means based on the information we may have collected.

However, we advise you to check this privacy policy page regularly for updates.

WHO IS RESPONSIBLE FOR PROCESSING PERSONAL DATA ON THIS SITE?

Sanofi-Aventis Tunisie is responsible for the processing of personal data of people using this Site and therefore acts as Data Controller:

Sanofi-Aventis Tunisie, SARL
34, Avenue de Paris,
2033, Megrine
Tunisia

Sanofi-Aventis Tunisia is a limited liability company registered in the Tunis Trade Register under the number B02942009.

REMINDER: WHAT IS THE PROCESSING OF PERSONAL DATA?

For the purposes of this privacy policy, personal data should be considered as any information relating to an identified or identifiable individual, processed by Sanofi as part of the objectives and purposes defined in this Privacy Policy.

In order to clear up any misunderstanding, this is any information that relates to a person. This personal data may, for example, take the form of:

  • Basic identification information such as your name or date of birth;
  • Information that can be attributed directly or indirectly to you, such as a message on social media;
  • Information that may be associated with you or associated with your device, such as an IP address (i.e. your device's network address);

In this regard, the concept of "processing" refers to any action that is taken on your personal data, for example:

  • collection
  • storage
  • access
  • analysis
  • deletion

WHAT PERSONAL DATA DOES THIS SITE COLLECT?

In the course of its operation, this Site may collect the following categories of personal data:

  • Identification data: any information that allows your identification, directly or indirectly, such as your name or contact information (address, email address, phone number), your type of job, your business
  • Messages: you can send us enquiries using this Site
  • Business information
  • Connection data: any information about your connection and access to this Site (e.g. type of computer and browser used, time stamping of your connection, IP address, pages viewed, browsing history)
  • Location data: Information that can be provided by your computer and browser about your location if you allow this information to be shared with Sanofi
  • Data relating to, and data that can be collected by cookies: For more information on cookies, please read below.
  • In specific situations, Sanofi may process information relating to philosophical, political and religious opinions, union membership, sexual orientation, health, racial or ethnic origin: Sanofi will only process these categories of personal data, which are considered as "sensitive" personal data or "special categories" of personal data, if this is properly authorized under existing data protection laws. In particular, Sanofi will only process this information if it has obtained your explicit and specific consent to do so.

FOR WHAT PURPOSE DOES THIS SITE COLLECT PERSONAL DATA?

Any processing of personal data must be carried out for a defined purpose. In this regard, the collection and processing of personal data on this Site is carried out for the following purposes:

  • To allow you to browse this site
  • To give you access to online services, apps and platforms: manage your accounts online
  • To customize your browsing experience: when using our services; ensure that our services are presented in the way that works best for you; understand your professional and personal interests in our content, products and services or other content and tailor our content to your needs and preferences; introduce you to products and offers tailored to you
  • To improve our products and services: identify usage trends and develop new products and services; understand how you and your device interact with our services; monitor and address safety concerns; determine the effectiveness of our promotional campaigns, conduct surveys
  • To allow us to contact you: respond to your requests or enquiries; provide support to products and services; provide you with important information, administrative information, required notifications and promotional materials; send you news and information about our products, services, brands, operations; organize and manage professional events and conventions, including your participation in such events.

ON WHAT BASIS DOES THIS SITE PROCESS YOUR PERSONAL DATA?

For the purposes of this Site, your personal data is only processed on the basis of:

  • Your previous consent: (i) where you have clearly expressed your approval of Sanofi's processing of your personal data. In practice, this usually means that Sanofi will ask you to sign a document, or fill out an online opt-in form or follow any relevant procedure to allow you to be fully informed and then either clearly accept or refuse the processing of personal data envisaged. (ii) By browsing this site and, if necessary, consenting to the processing of your personal data using cookies (in accordance with our cookie policy below).
  • A contractual relationship between you and Sanofi: in this case, the processing of your personal data is usually necessary to carry out or execute the contract; this means that if you do not want Sanofi to process your personal data in this context, Sanofi may or will be required to refuse to enter into such a contract with you or will not be able to provide the products or services covered by this contract.
  • Sanofi's "legitimate interest" within the meaning of applicable data protection law. In this case, Sanofi takes into account your fundamental rights and interests in determining whether the processing is legitimate and legal.

HOW LONG IS THE PERSONAL DATA COLLECTED ON THIS SITE KEPT?

Sanofi will not keep your personal data for longer than necessary.
Sanofi will only retain your personal data for the duration necessary to achieve the purposes outlined in this Policy. Sanofi will tell you the exact shelf life applicable through the Information Mentions pertaining thereto.

By derogation, Sanofi may be required to retain your Personal Data for a longer period of time, in accordance with what is authorized or prescribed by applicable law, or to the extent that it is necessary to protect its rights and interests.

Regarding data about and data that can be collected by cookies: please revert to the policy on the use of cookies.

WHO HAS ACCESS TO THE PERSONAL DATA

Sanofi may transfer your personal data both internally (i.e. to other Sanofi entities) and/or externally to third-party service providers for:

  • the management of your account
  • identifying access to the Site
  • improving and personalizing the Site and our products, services and our activity in general
  • corresponding with you in order to resolve any request or complaint
  • better understanding your areas of interest and preferences, to improve our channels of communication and interaction with you
  • sending you communications and other information that we think you may find useful or that you have asked us for

Where this internal or external transfer of personal data involves the transfer of personal data to a country offering a lower level of personal data protection than is generally granted in your jurisdiction, Sanofi will ensure that a sufficient level of protection is provided for your personal data, by implementing adequate safeguards such as Standard European contractual clauses and Sanofi's binding corporate rules, or by asking for your explicit prior consent.

YOUR RIGHTS: SANOFI WILL MAKE SURE YOU CAN EXERCISE YOUR RIGHTS REGARDING YOUR PERSONAL DATA

You may exercise your rights as provided for by the data protection laws in force.

To this end, Sanofi informs you that you have the right:

  • to access, on simple request, your personal data - in which case you can receive a copy of this data (if you requested it), unless the data is directly available to you, for example in your personal account;
  • to obtain a correction of your personal data if it is inaccurate, incomplete or out of date;
  • to obtain the deletion of your personal data in the cases set out in existing data protection legislation ("right to be forgotten");
  • to withdraw your consent to the processing of personal data without affecting the legality of the processing, when your personal data has been collected and processed on the basis of your consent;
  • to object to the processing of your personal data, when these have been collected and processed on the basis of Sanofi's legitimate interests, in which case you will have to justify your request by telling us your particular situation;
  • to ask for a limitation on the processing of personal data in situations foreseen under existing data protection legislation;
  • to receive your personal data so that they can be transmitted from Sanofi to a third party or to have your personal data transferred directly by Sanofi to the third party of your choice, where technically possible (data portability right allowed only when processing is based on your consent)

If you wish to exercise any of these rights, please contact us as indicated in the section "How to contact us" below. We will then take the necessary steps to respond as soon as possible.

You can also file a complaint with a competent data protection authority about the processing of your personal data. Although we suggest that you contact us beforehand, if you wish to exercise this right, you should contact the relevant data protection authority directly.

HOW TO CONTACT US

You can send all questions or requests about Sanofi's use of your personal data by mailing us at the following address: Sanofi-Aventis Tunisia - 34, Avenue de Paris, 2033 Mégrine, Tunisia.